Effective date: April 2, 2020
For the purpose of the relevant data protection regulations, Listencat is the “data controller” of your information.
USER ACCOUNTS AND COLLECTION OF INFORMATION
During registration, you are required to provide a name, password and a valid email address.
If you choose to share any content with another person, we will ask you to provide a valid email address for that person. We also collect information if you contact us for support or help, submit an application or otherwise communicate with us. The information which you supply to us enables us to customize and enhance the services we provide to you. In addition, it helps us communicate with you about our news, events, promotions and new products.
If you choose to subscribe to our paid subscription service, our third party payment processors will collect and handle your credit card and related payment information. Such third party processors’ use of your personal information is governed by their respective privacy policies.
COLLECTION OF INFORMATION AS PART OF USING LISTENCAT SERVICE
In addition to the information that you provide to us when you register for a user account, we collect information about the URLs, titles and content of the web pages and other information you save to Listencat. The types of information we collect includes your browser type, device type, time zone, language, and other information related to the manner in which you access the Listencat Technologies. If you are on a mobile device, we collect the advertising identifiers provided by Apple on iOS and by Google on Android. You can change this identifier in your device settings. We also collect information about your use of the Listencat Technologies so that we can provide our services. For example, as a part of providing Listencat’s syncing features, we sync information about the items that you save and view within Listencat so that your list, tags, scroll position, and other account and usage information may be synced across all of your devices.
In addition to the methods described above, we may also collect information using cookies or other technologies when you access our website or use Listencat Technologies. You may decline our cookies if your browser permits, although in that case you may not be able to use certain features, you may be required to enter your password more frequently during a session, and you may be unable to install or use certain Listencat Technologies. Cookies and other technologies make our Listencat Technologies easier to use and help us customize and personalize the services we provide based on your interests and activities.
We may also use “pixel tags,” “web beacons,” “clear GIFs” or similar means (individually or collectively “Pixel Tags”) in connection with emails that we send to our users in order to collect usage data. We use Pixel Tags, other technologies and the information we collect to count users who have visited certain pages on our Website, to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns.
USE OF INFORMATION
We use your personal information to respond to your requests and perform our contract with you. We may do this, for example, by using your contact information to respond to your inquiries, to provide customer support and to supply any products or services you have requested. In addition, if you choose to use the Listencat Technologies to share content with another person, we will use the recipient’s email address or user account information to provide that service, but we will not use that email address for any other purpose.
We also have a legitimate business interest to operate and improve our services such as saving articles, videos, or other content to Listencat and making such content and recommendations available to you at a later time on any device that you use to access the Listencat Technologies. We also use non-identifying, aggregated information to analyze the manner in which the Listencat Technologies are used, which also allows us to improve our services. The aggregated information we use includes the manner in which articles, videos, or content has been accessed, saved and shared. We may use aggregated information to offer a list of top sites or content, to make recommendations to our users, to report on usage and trends, to improve the products and services that we offer, or to develop new products and services.
SHARING OF INFORMATION
Except as set forth below, we do not share any personally identifiable information unless you expressly agree that we may do so.
If you choose to use the Listencat Technologies to share articles, videos, or other content with another person, we will send an email on your behalf to that person with a link to the content that you have chosen to share.
We also share aggregated, non-personal data and related usage information, which does not contain any personal information which can identify you or any other individual user, with third parties, including content providers, website operators, advertisers and publishers. For example, we may share with a content provider a list of the most saved articles to Listencat based on an analysis of aggregated, anonymous user data, but we would not share with such content provider any personal information regarding such users.
Working with third parties
We may share your information with selected third parties including:
(a) affiliates, business partners, suppliers and sub-contractors for the performance and execution of any contract we enter into with them or you;
(b) advertisers and advertising networks solely to select and serve relevant adverts to you and others; and
(c) analytics and search engine providers that assist us in the improvement and optimisation of our site; and
(d) our group entities or subsidiaries
We may work with trusted third parties to facilitate one or more aspects of the products and services that we provide to you and to conduct research related to Internet usage, and we may provide some of your personal information directly to these third parties. For example, as discussed above, we may use a third party payment processor to process payments for our paid subscription service. If you use the “Listen” feature, we may share the content of the article with a third party service in order to read the article aloud.
Sharing as required by law or asset sale
In the event that we or certain of our assets are acquired, user information may be included among the transferred assets.
Although we strive to protect the personal information of our users, we will release personal information if required by law or in the good-faith belief that such action is necessary. We follow the law whenever we receive requests about you from a government or related to a lawsuit. We will notify you when we are asked to hand over your personally identifiable information in this way unless we are legally prohibited from doing so. When we receive requests like this, we will only release your personally identifiable information if we have a good faith belief that disclosure is necessary or appropriate under applicable law. Nothing in this policy is intended to limit any legal defenses or objections that you may have to a third party’s request to disclose your information.
We will keep your information only for as long as we need it to provide you services, manage our business or as required by law or contract.
TRANSFER OF INFORMATION
We have agreements with third parties and have adopted other security measures in place to protect against the loss, misuse and/or unauthorized alteration of the information under our control or under the control of our service providers. Your personally identifiable information is protected by utilizing both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored. Although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain free from security issues. In the event of a security breach involving your personal information, we will make any legally required disclosures to you in the most expedient time possible and without unreasonable delay, consistent with the legitimate interests of law enforcement, or any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Identity theft and the practice currently known as “phishing” are of great concern to Listencat. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your username, password, credit card information or national identification number in an unsolicited e-mail or telephone communication.
MANAGING MY PRIVACY AND EMAIL SETTINGS
As part of our default settings from time to time we send emails to our users related to your use of Listencat. You may opt-out of receiving these, and updates on our service and your use, by using the unsubscribe feature on any of our email correspondence or from your account settings. We will try to communicate with you only according to your instructions, although it may take some time to process your request.
AMENDMENTS TO POLICY